AI
ASX Support AI
Ask anything — AI responds instantly
⚡ ASX SUPPORT AI
Ask me anything about your ASX software. If I can't solve your issue, hit Escalate to Staff anytime to get a real human.
AI
Hey! What can I help you with today?
Your name:
Enter to send · Shift+Enter for newline
AI
Installation Guide
Step-by-step · Full guide loaded
⚙️ INSTALLATION AI
Tell me which product you're installing and I'll walk you through every step.
AI
Which ASX product are you setting up?
Enter to send
📢 ANNOUNCEMENTS
👥
Self Support
Community threads
💬
No threads yet.Username:
⚠️
Known Issues
Active problems the team is aware of
✅
No known issues right now.🟢
System Status
Powered by ASX Network
Not Connected
PRODUCT STATUS
🔌
Connect to ASX Network to see live status.Enter your Gist URL in Admin Panel → Network.
🎫
Live Tickets
Escalated conversations
✅
No escalated tickets.Enter to send as staff
🛠️ ADMIN PANEL
🎨 Branding
🔑 API Key
✅ API key is configured securely on the server via Netlify environment variables. No action needed here.
☁️ Cloud Config Sync
Set this up once and your branding, passwords, and Discord settings automatically load for every visitor on every device.
⚫ Not configured — settings only save on this device
⚠️ After creating your gist, add these 2 env vars to Netlify:
Netlify → Site Settings → Environment Variables → Add variable
Then redeploy. After that, every visitor auto-loads your config with no setup.
CFG_GIST_ID — your Gist ID (shown above after creating)CFG_GIST_TOKEN — your GitHub tokenNetlify → Site Settings → Environment Variables → Add variable
Then redeploy. After that, every visitor auto-loads your config with no setup.
🤖 Discord Webhook
When a user escalates, Discord gets pinged with the full AI conversation so staff can jump in.
🔐 Passwords
📚 Product Guides
The AI uses enabled guides to answer questions.
🌐 ASX Network Connection
Connect to the ASX Network to get live product status, bug alerts, and the verified badge.
🔌
Not Connected
Enter your Gist URL below to connect
👑 Network Hub Control
You are the hub owner. Changes here push to ALL connected sites instantly.
Product Statuses
Bug Reports
Network Announcements
🚨 Report Issue to Hub
If you spot a bug with a product you sell, report it to the hub owner. They'll verify and push an update.
📊 AI Resolution Stats
0
TOTAL CHATS
0
AI RESOLVED
0
ESCALATED
AI Resolution Rate: —
⚠️ Known Issues Board
Pinned issues show as banners in user chats when keywords match.
⚡ Slash Commands
Staff type /command in the ticket reply box to instantly send a preset message.